1.1 These General Terms and Conditions govern the contractual relationship between THEATER LECHTHALER - BELIC (hereinafter referred to as the "Organiser") and the person who purchases a ticket or attends an event (hereinafter referred to as the "Visitor").

1.2 By purchasing a ticket, a contractual relationship is established exclusively between the Visitor and the Organiser.

1.3 Attendance at the event is only permitted on the basis of these General Terms and Conditions.

2.1 Offers by the Organiser are non-binding. The contract is only concluded upon confirmation of the purchase.

2.2 The number, price, and category of tickets are determined by the Organiser. The price displayed at the time of conclusion of the contract shall apply.

2.3 Discounts apply only if the respective requirements are met at the time of the event. Proof must be presented upon request. If proof is not provided, the difference to the standard price may be charged or admission may be refused.

2.4 The Organiser may, at its sole discretion, offer the option of a non-binding reservation of tickets. There is no legal entitlement to a reservation or to the maintenance of a reservation. The Organiser is entitled to cancel reservations in whole or in part, in particular in the event of changes in availability, quota adjustments, or for organisational reasons. Upon expiry of a deadline set by the Organiser, a reservation shall lapse automatically unless a binding purchase has been made.

2.5 For digital tickets purchased via the web shop, there is an entitlement to the provision of the ticket in electronic form. If a digital ticket is lost or can no longer be located by the Visitor, a replacement ticket may be issued or access may be granted again at the discretion of the Organiser, subject to appropriate identity and purchase verification. There is no entitlement to a replacement ticket, in particular if the original ticket has already been used or invalidated. The Organiser is entitled to block the originally issued ticket in the event of a reissue.

2.6 Commercial resale of tickets without the express consent of the Organiser is not permitted. The Organiser is entitled to take appropriate measures where there are concrete indications of commercial or abusive acquisition of tickets (in particular in the case of conspicuous or systematic purchasing behaviour aimed at resale). Such measures may include, in particular, the cancellation of affected orders, the blocking of tickets, or the temporary or permanent suspension of the relevant user account. Ticket prices already paid shall be refunded in the event of a cancellation, unless legal grounds preclude a refund.

3.1 If an event is cancelled or rescheduled to a different date, the Organiser is entitled to offer an alternative date instead of an immediate refund of the ticket price. In the event of a rescheduling, tickets shall generally remain valid. Visitors are entitled to withdraw from the contract within a reasonable period if attendance on the alternative date is not possible or cannot reasonably be expected of them. Alternatively, the Organiser may offer a voucher in the amount of the ticket price. If an offered alternative date or voucher is not accepted, there is an entitlement to a refund of the ticket price paid. Further claims exist only in the case of intent or gross negligence on the part of the Organiser.

3.2 If an event that has already commenced must be terminated prematurely for reasons not attributable to the Organiser (in particular force majeure or official order), there is no entitlement to a refund provided that a substantial part of the event has already been performed. If no substantial part of the event has been performed, the Organiser is entitled, at its choice, to offer an alternative date, issue a voucher, or make a reasonable pro-rata refund. If an offered alternative date or voucher is not accepted, there is an entitlement to a pro-rata refund.

3.3 Changes to the programme, cast, or schedule do not entitle the Visitor to withdraw from the contract or to a reduction, provided the overall character of the event is maintained.

3.4 The Organiser is entitled to change the venue, start times, or dates for objectively justified reasons. In such cases, the Visitor has a right of withdrawal within a reasonable period.

4.1 Admission is only permitted with a valid ticket.

4.2 The applicable house rules of the venue must be observed.

4.3 Instructions from staff must be followed.

4.4 Visitors who violate legal regulations, house rules, or these General Terms and Conditions, or who disrupt the event, may be excluded from the event without entitlement to a refund.

4.5 Audio, photo, and video recordings are not permitted without the express consent of the Organiser.

4.6 Late arrivals are not entitled to immediate admission or a refund.

5.1 The Organiser is liable for personal injury and property damage in accordance with statutory provisions.

5.2 For property and financial losses, the Organiser is only liable in cases of slight negligence for breach of material contractual obligations (cardinal obligations) and limited to the foreseeable, contract-typical damage.

5.3 The limitations of liability do not apply to personal injury or damage caused intentionally or through gross negligence.

5.4 The Organiser is not liable for services provided by third parties who independently provide services in connection with the event (e.g., catering).

In the event of force majeure (e.g., natural disasters, official measures, strikes, security situations) that are beyond the control of the Organiser, no further claims for damages exist.

The processing of personal data is carried out by the Organiser as the controller within the meaning of Art. 4(7) GDPR.

The privacy notice pursuant to Art. 13 GDPR is available below and provides information in particular on: the purposes and legal bases of processing, processors engaged, retention periods, and data subject rights.

Pursuant to § 18 para. 1 no. 10 FAGG (Austrian Distance Selling Act), there is no right of withdrawal for distance contracts for services related to leisure activities if a specific date or period is provided for the fulfilment of the contract.

9.1 Austrian law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.

9.2 For consumers, the statutory place of jurisdiction shall apply.

9.3 For entrepreneurs, the competent court at the registered office of the Organiser shall have exclusive jurisdiction.

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

THEATER LECHTHALER - BELIC, Herrgottwiesgasse 4 , 8020, Graz

nikolauslechthaler@me.com

(hereinafter referred to as the "Organiser")

Personal data is processed for the purpose of: the execution and handling of ticket purchases; payment processing; the sending of ticket information; admission control and event organisation; the handling of enquiries; the fulfilment of legal obligations (e.g. tax retention requirements).

Processing is carried out on the basis of: Art. 6(1)(b) GDPR (performance of a contract – ticket purchase and event attendance); Art. 6(1)(c) GDPR (compliance with legal obligations); where applicable, Art. 6(1)(f) GDPR (legitimate interest in the proper organisation and security of the event).

For the technical handling of ticket sales, the Organiser uses an external ticketing system.

Technical processing is carried out by: entrello GmbH, registered office: Vienna, Austria. entrello acts as a processor pursuant to Art. 28 GDPR and processes personal data exclusively on the instructions of the Organiser. No independent use of the data by entrello beyond this takes place.

In addition, data may be transferred to the following categories of recipients: payment service providers, IT service providers, tax advisors, public authorities (where legally required).

Personal data is stored only for as long as is necessary for the performance of the contract or as required by statutory retention obligations (in particular under corporate and tax law).

Data subjects have the right to: access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), data portability (Art. 20 GDPR), objection to processing (Art. 21 GDPR).

Requests should be directed to the Organiser.

Data subjects have the right to lodge a complaint with the competent data protection authority.

In Austria, this is the: Austrian Data Protection Authority (Datenschutzbehörde), Barichgasse 40–42, 1030 Vienna.

The provision of personal data is required for the conclusion of the contract. Without this data, a ticket purchase or participation in the event is not possible.

If the Organiser offers a newsletter, Visitors may voluntarily consent to receiving information about future events, offers, or news during the ticket purchase process. Newsletter registration is exclusively voluntary and is not a prerequisite for purchasing tickets.